Emergency medical services in Belgium

This document describes how to get urgent medical care in Leuven.

Action steps

  • In case of life-threatening situations, call 112 for an ambulance or go immediately to the ER
  • Tell the ambulance to which hospital you prefer to go – or go there by yourself:
    • Regional Hospital: Heilig Hart Ziekenhuis Leuven (Consciencestraat – 3000 Leuven)
    • University Hospital: UZ Leuven Gasthuisberg (Herestraat 49 – 3000 Leuven)
  • The ER services of hospitals are open 24/7 and are accessible to everyone in need of urgent medical care
  • For non-life-threatening situations, a referral from a GP is advisable in order to get specific advice from a targeted specialist. During evenings or on the weekends, contact www.8post.be to determine where you can find the most appropriate help for your issue.
  • Don’t forget to take your insurance documents with you as well as your ID. In the event of a work-related accident, bring the documents provided by your employer and intended for the insurance company

Attention points

  • Be aware that the waiting time at the ER can last up to several hours, depending on the severity of your problem and that of the other patients;
  • In both ERs in Leuven you will be able to explain your situation in the main European languages; for other languages both hospitals will help you find a solution;
  • You don’t need to pay immediately for your visit at the ER – an invoice will be sent to you afterwards;
  • In the event of a work-related accident, the invoice will be sent to the insurance company;
  • If you don’t have a health insurance of hospitalization insurance, the invoice will be sent to you for the full amount;
  • After your treatment in the ER services, you will either go home with instructions for your GP or you will be admitted to the hospital for further care and treatment;
  • If you need specific medication after dismissal from the ER, you will either get a prescription to go and get it at the pharmacy or will get enough medicine to bridge the gap until the pharmacy is open;

Suppliers, channels and tools

Audience

Internationals living/working in the Leuven region in need of urgent medical care.

More info

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