Contact information

Here you will find emergency numbers, useful contact information and the contact and opening hours of the city services of Leuven

Action steps


In emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 112.

More specifically:

  • Ambulance service 112
  • Fire department 112
  • Police and safety 101
  • Doctor (after opening hours) 070 / 25 70 25 (general number) or for Leuven the short number 1733 and choose option 4 for English
    Contact the after-hours medical centre if you need to see a doctor for pressing medical problems and when your own general practitioner is absent
  • Pharmacist (after-hours) 0903 / 99 000 (general number)
    Contact the after-hours pharmacies to obtain information about the pharmacies on duty during weekends and between 10pm and 9am (Dutch only)
  • Card stop 070 / 344 344


A CAW is a general well-being centre, which provides expert counselling to people who have questions and problems. Anyone can turn to them with any well-being issue. The CAW is easily accessible.

There are no waiting lists and first aid is always free. The counselling is confidential and voluntary.  

CAW Oost-Brabant 
Redingenstraat 6 3000 Leuven
016 21 01 01

City services

Contact your local municipality for more information.

Most of the municipal services work with scheduled appointments.  Picking up documents doesn’t require an appointment.

For the city of Leuven: Make an appointment online

Make an appointment by telephone: any business day from 9am to 12:30pm and from 1:30pm to 4:30pm:

  • Civic Affairs: 016 27 28 29
  • Urban Planning & Construction: 016 27 25 55
  • Living: 016 27 26 50
  • Welfare and Care: 016 27 26 18
  • Childcare: 016 27 26 43
  • Energy: 016 27 24 06

Make an appointment at the self-service counter in the city hall offices.

Professor Van Overstraetenplein 1
3000 Leuven
016 27 21 91

International House

International House
Tiensevest 60
3000 Leuven


Belgium has a range of important emergency numbers and useful helplines, depending on the accident or crisis.


Internationals living/working in the Leuven region, searching for emergency numbers and useful contact information.

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